FREE SHIPPING ON $100+ ORDERS

FAQ


Where do your products ship from?
-We are using fulfillment centers in the United States and in Europe. If you're in USA and Canada, the package will be sent from within the United States, and if you're based in UK/Europe it will be sent from Europe. However, if one of our fulfillment centers are out of stock, your items will be sent with international shipping at no extra cost.

What if I live in Australia or New Zealand?
-For those countries the products will be shipped from wherever the shipping is cheaper at the time, to help keep costs down. 

But I don't live in USA, Canada, Uk, European Economic Area, Australia or NZ? Can I still order from your site?
-No. At the moment we will not accept any purchases outside these areas. We are currently planning distribution in some Asian countries. 

Do you charge for shipping?
-On all orders less than $100 we charge a flat rate of $4.99 for shipping, domestic and international. 
All orders of more than $100 receive FREE shipping, domestic and international. 

How long until I receive my order?
-We email all orders to our fulfillment centers at the end of each day. They aim to have every order sent within 3-5 business days. After that, it's in the hands of the shipping company. However, there are some outside factors that can affect the delivery time, like where you live, customs, etc. Most of our international customers report that they've received their items within 12-20 days.